Policies

DISCLAIMER:

·        All items are unique and handmade.   Meaning no two will be exactly alike.

·        Actual colors can be slightly different than shown in picture.

·        Please feel free to ask any questions before you purchase to ensure good experience on both sides.

·        In the rare case where two or more customers check-out the same item at the same time, we will service on a first come first serve basis.

·        Since this is a small business, all sales will be considered as-is and final - but we will be happy to discuss any issues and try to find an amicable solution where feasible.

·        The pieces you purchase from me are unique, one-of-a-kind creations that are hand-designed and assembled in my home office.

·        Handmade jewelry is to be handled with care. Please do not sleep in or let jewelry sit in direct sunlight or expose to water for long periods of time, this can cause discoloration of jewelry products.

PROCESSING TIME:                    

·        All items are made to order, with the exception of pre-wrapped crystals.

·        The time I need to prepare an order for shipping varies upon items bought.

·        Processing time for necklace, bracelets and rings can vary between 3-5 business days

·        Processing time for wrapped crystals can vary between 5-7 business days

·        Crystals are bought after order is received please give 3-5 business days for crystals to be found before wrapping.

SHIPPING:

·        Shipping costs will be shown when payment is selected.

·        All orders ship via USPS Priority Mail 2-Day Padded Flat Rate Envelope.

·        A tracking number will be supplied to you via the email provided at checkout.

·        Shipping Insurance is included in Flat Rate Price.

·        All international orders (including orders from Hawaii and Alaska) - will have to be pre-approved thru email and will have additional shipping costs.